How do I return an item?
For Neatnik products purchased at a Retail Store or an e-store other than the NeatnikSaucer.com website, please contact the store/e-store. The return policy of that store/e-store will govern your ability to return the product. For items purchased on our site: Please note: ALL SALES ARE FINAL. However, we will replace any product due to manufacturer's defect. If you received a damaged Neatnik product, email us within 30 days of receipt of your item at firstname.lastname@example.org for return instructions. Thank you.